Support

How can we help?

Software, manuals and help from the engineers who build TELEMED scanners — from the first installation to everyday scanning.

New scanner? Start here

Three steps to your first ultrasound image.

  1. 1

    Register your scanner

    Register the product so we can keep you informed about updates.

  2. 2

    Install the software

    Install the drivers first, then Echo Wave II — or Echo Wave A on Android.

  3. 3

    Read the quick start guide

    The Echo Wave II Quick Start Guide takes you through your first scan.

Resources

Software

Drivers, Echo Wave II for Windows and Echo Wave A for Android.

Download software

Manuals

User guides for every scanner and manuals for our software.

Open manuals

eIFU package

All instructions for use, software and brochures in one download.

Electronic IFU

SDK

Build your own ultrasound application for Windows or Android.

Developer kit

Pre-release software

Try new drivers, Echo Wave II and SDK builds before release.

Test builds

Brochures

Product brochures to download, print or share.

Brochures

Certificates

ISO 13485, FDA 510(k) and national registrations.

Approvals

Research tools

RF data utilities, synchronisation and MATLAB, Python and LabVIEW code.

Research tools

Talk to us

Our engineers answer support requests themselves — so you get a technical answer, not a script.

Technical support requestSomething does not work as expected Request for informationQuestions about products, options or compatibility Request a quotePrices and offers for scanners, transducers and OEM beamformers Product registrationRegister a scanner or transducer you have purchased

Before you contact support

  • Scanner model and serial number
  • Version of the TELEMED drivers
  • Version of Echo Wave II or Echo Wave A
  • A short description or a screenshot of the problem

Or write to info@pcultrasound.com · +370 5 210 6272

Choosing a new scanner?

Compare all TELEMED scanners side by side.

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